Inside Sales Engineer - Engineered System Specialist "ESS"

Minneapolis, MN
Full Time
Inside Sales
Mid Level

Job Title: Inside Sales Engineer 
Job Location: Minneapolis, MN 
FLSA Status: Exempt 
This is a FULL-TIME position 

Overview
Midwest Mechanical Solutions is a manufacturer’s representative of some of the best-known brands in the commercial HVAC market. At MMS, strong relationships, creative solutions, and an upbeat company culture is what makes us successful. As a Top Workplace employer, we strive to find passionate and innovative people who are eager to share our goals. 

Midwest Mechanical Solutions mission statement: Creating lifelong relationships & projects we can be proud of through creatively applied HVAC solutions 

Job Description
The Inside Sales Engineer - Engineered System Specialist (ESS) maintains and develops existing customer relationships through quality service and support of their needs. 

Essential Duties and Responsibilities

  • Generate comprehensive customer quotes for multiple products that we represent 

  • Prepare detailed submittals per company standard guidelines 

  • Download and print plot drawings, specifications, schedules, and details as it relates to project quotations 

  • Process stock and factory orders for customers and/or Outside Sales Representatives 

  • Answer phone calls, emails, and send requests to customers relating to quotes, order processing and tracking, freight claims, product availability, and field service or warranty issues 

  • Manage/Coordinate project using the project management system 

  • Ensure desired level of profitability is obtained by consistently following the pricing structure and following established sales processes 

  • Maintain knowledge of HVAC fundamentals and product lines, stay informed of new products, and utilize opportunities to further educate self, co-workers, and customers 

  • Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources 

Experience and Requirements

  • Demonstrate ability to multitask with effective organizational skills, prioritize workload, and strong attention to detail 

  • Bachelor’s degree in mechanical / industrial engineering, Physics or Math is preferred. Associate’s degree in Pre-Engineering or HVAC or equivalent HVAC experience will also be considered. 

  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems 

  • Energetic with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment 

  • Perform quality work and meet deadlines without direct supervision 

  • Interact professionally with other employees, customers, and suppliers 

  • Work effectively as a team member 

  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations 

  • Able to follow established sales guidelines and procedures 

  • Must demonstrate MMS Core Values: driven and self-motivated, can-do attitude, team player, customer driven, do what’s right and accountable 

Benefits
We offer a competitive and comprehensive benefits package, including:   

  • Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.   

  • Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.   

  • Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).   

  • Professional Development – Ongoing training opportunities and support for continuing education  

AIR Control Concepts and Midwest Mechanical Solutions are Equal Opportunity Employers

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